FAQS
IS NYTHE FARM HOME BOARDING LICENSED AND INSURED?
Yes, Nythe Farm Home Boarding is fully insured and licensed with Swindon Borough Council. Our license number is 24/0674/ANHOM and we have achieved a maximum possible rating of five stars!
WHERE DO THE DOGS SLEEP WHEN STAYING AT NYTHE FARM HOME BOARDING?
Your dogs will stay in our family home and will not be kept in kennels overnight or at anytime during their stay. Each dog boarding with us is allocated their own room in the house on arrival for their entire stay which is where they will sleep, eat and relax during their time with us. They will have the whole room dedicated just for them.
When not eating, sleeping or relaxing, dogs will have the full roam of our house and gardens and be treated with all the love and care we provide our own dogs.
DO DOGS NEED TO BE FULLY VACCINATED?
Yes, our license requires for all dogs in our care to be fully vaccinated and booster vaccinations up to date. We will need to see proof of vaccination before any dog is able to enter our premises.
DO YOU ACCEPT BOOKINGS FOR PUPPIES?
We only usually accept bookings for puppies when they are staying with another dog. Depending on circumstances, we may accept lone puppies but this will depend on a number of factors so please do get in touch with us if you would like to discuss.
DO YOU ACCEPT BOOKINGS FROM UN-NEUTERED OR UN-SPAYED DOGS?
From 1st May 2024 we will, unfortunately, not be able to board un-neutered males (current bookings will be honoured). Unspayed bitches are still accepted for boarding but we are unable to accept any bitches in season.
WHAT DO YOU SUPPLY FOR OVERNIGHT BOARDING?
We can provide beds, blankets, toys and bowls for all dogs staying with us. Due to the number of dogs on specialist diets, we do not provide food and this will need to be brought with your dog for their stay. Owners are welcome to bring their own items with them but, we cannot be held responsible for any damage caused.
DO YOU TAKE LAST MINUTE BOOKINGS?
Unfortunately, we are unable to accept last minute bookings from new clients due to the need for a Meet and Greet and Trial Night/ Day prior to any formal booking.
HOW CAN I CHECK ON MY DOGS DURING THEIR STAY AT NYTHE FARM HOME BOARDING?
We are able to provide daily updates for owners who wish to receive them over text message or email while their dog is staying with us. We are always available so owners can contact us whenever they would like to if they would like an update on their dog.
ARE DOGS EVER LEFT ALONE WHEN STAYING AT NYTHE FARM HOME BOARDING?
No dog will ever be left alone at Nythe Farm Home Boarding unless in the event of an emergency. Even in emergency, dogs will never be left alone for long periods as a family member will be able to provide cover.
HOW MANY OTHER PETS LIVE AT NYTHE FARM HOME BOARDING?
We have two resident dogs living at Nythe Farm (details can be found on our home page). We also have three guinea pigs, two degus and two horses but boarding dogs are unable to access any of these animal residents.
ARE YOU DOG FIRST AID TRAINED?
Yes, all residents at Nythe Farm Home Boarding are Dog First Aid trained, certificates can be viewed on request. A copy of our DBS certificates can also be viewed on request.
IS NYTHE FARM HOME BOARDING FULLY ENCLOSED?
Yes, all our indoor and outdoor spaces are fully enclosed and any entrance has at least two doors or fences to ensure the safety of all dogs in our care.
WHERE ARE DOGS WALKED/ EXERCISED?
Dogs have access to our garden at all times and will also have dedicated time in our Play Field (details on our home page). Dog walks take place around the farmland located around our property meaning that dogs are not required to be taken off of the premises unless in the event of an emergency.
CAN I MEET YOU AND YOUR RESIDENT DOGS BEFORE BOOKING?
Yes of course, no booking will be fully confirmed until a Meet and Greet has taken place to ensure Nythe Farm Home Boarding is the right setting for your dog. We also offer discounted Trial Days and Nights. Please note, if a dog is boarding with us for over three nights, a Trial Night must be booked before we are able to confirm the booking.
WHAT ARE YOUR PAYMENT TERMS?
As per our Service Agreement, owners are required to pay a non-refundable 25% booking fee prior to a booking being confirmed. The booking fee is due to be paid within two weeks of the invoice being issued. The remaining 75% is due 2 weeks prior to the booking.
Payment for Day Care is taken daily and can be paid when you drop your dog off. If booking more than one session in a week, we can provide an invoice and payment can be made in advance.
DO YOU TAKE BOOKINGS FROM ALL BREEDS OF DOGS?
Nythe Farm Home Boarding takes bookings for breeds of all shapes and sizes and we can accept bookings for larger breeds (like Great Danes) due to the space we have available. We are unable to take bookings for any breed listed in the Dangerous Dogs Act or is listed as a Wolf Hybrid. We are, unfortunately, unable to take bookings from any dogs who have a history of aggressive behaviour or have ever shown aggression towards another dog or human.